FAQ

How do I schedule a consultation?

To get started, please contact Miriam Matthews at ‪(757)-392-9007 or visit the scheduling page where you can fill a (New Client Email Form). If you get my voicemail, you can simply leave a confidential message with your name, phone number, and a good time for me to return your call. It’s okay if you’re unsure about how to phrase your goal of therapy. You’ve taken the first step and our partnership can figure this out together. 

What can I expect from therapy?

Prior to the initial session, you will complete a few forms. These forms will inform you both about services offered and confidentiality, but they will also be a chance for you to give your therapist some important information to better help serve you.

The initial sessions will be spent establishing a rapport and getting to know you. Most people find that when starting therapy, weekly sessions are the most helpful.

The middle stage of therapy is where a lot of the work happens and the final stage of therapy is when you find you are ready to stop coming. This is usually a very happy and somewhat scary time. We will work together to end therapy in the way that suits you best.

Is online therapy effective?

Studies have found online therapy to be as effective as face-to-face therapy for many clients. However, while online therapy services may have similar benefits, it’s not capable of substituting for traditional face-to-face therapy in every case.

For mental health issues that are not life-threatening, online therapy or online counseling is effective.

What do I need for a Video or Phone session?

You will need internet connection and any browser you choose or a phone service.  It can be your phone, ipad, tablet, laptop, or desktop computer.    You will be sent a link, and will be directed to a specific website for our session.  If you prefer to speak over the phone, that is also fine!

Do you accept health insurance in my state?

Currently, I am licensed in the states of Massachusetts, Georgia, and Virginia. I am only accepting a few insurance plans in the State of Massachusetts.

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